Home Care Sign in

Welcome to Balwin Customer Care

We're here to help you. Log your home care request and we'll take care of the rest.

Home Care Request Geyser Warranty Appliance Repairs Fibre Support

Register Your Home Care Request

We can only speak to the home owner so please make sure you enter the correct details.

Personal details

First name REQUIRED

Last name REQUIRED

Email REQUIRED

Phone REQUIRED

Preferred contact method

EmailSMS

Where

Estate REQUIRED

Apartment REQUIRED

Access

Who should our team contact for access?

MyselfMy agentA family memberMy tenant

General notes (optional)

0 / 2000

Please log each fault as a separate item — this helps our team assign and fix issues faster.

Fault 1

Description REQUIRED

0 / 500

Area REQUIRED

Category REQUIRED

Type REQUIRED

Photos or documents (optional — up to 5 files, 10MB each)Choose files