Welcome to Balwin Customer Care

We're here to help you. Log your home care request and we'll take care of the rest.

For appliance or geyser issues, use the dedicated page—look for “Appliance” or “Geyser” in the menu.

Register Your Home Care Request

We can only speak to the home owner so please make sure you enter the correct details.

First Name

First name is required

Surname

Last name is required

How should we contact you?

Email Address

Please enter a valid email address

Mobile Number

Mobile number is required

Who to contact for access?

Please select an option

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Name is required

Contact Number

Number is required (Digits only)

Email Address

Please enter a valid email address

Estate / Development

Please select your estate

Apartment Number

Please select apartment

Please log each fault as a separate item — this helps our team assign and fix issues faster.

Please specify details...

Description is required

Area

Area is required

General Comments

Comments must be less than 500 characters